This Privacy Policy explains how hyunistore  (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our users (“you” or “your”).

Information We Collect

We may collect the following types of information from you:

Personal Information:

• Contact Information: Name, email address, phone number, shipping address, billing address.
• Account Information: Username, password, security questions.
• Order Information: Order history, purchase history, product preferences.
• Communication Information: Messages sent through our website or customer service channels, chat logs.
• Financial Information: Credit card information (processed securely by a third-party payment processor), billing information.
•  Device Information: IP address, browser type, operating system, device type, location (approximate).
• Usage Information: Pages visited, time spent on pages, links clicked, features used.
• Non-Personal Information:
• Aggregated Data: Information that has been anonymized or aggregated so that it no longer identifies an individual.
• Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and interactions with our website.  

How We Collect Information

We collect information from you in the following ways:

• Directly from You: When you provide information to us through our website, such as when you create an account, place an order, contact customer service, or participate in surveys or contests.
• Automatically: When you interact with our website, certain information may be collected automatically, such as your IP address, browser type, and device information.
• From Third Parties: We may receive information about you from third parties, such as social media platforms if you choose to connect your account.

How We Use Your Information

We may use your information for the following purposes:

• To provide and improve our services:
  • To fulfill orders and process payments.
  • To communicate with you about your orders, including order confirmations, shipping updates, and returns.
  • To provide customer service and support.
  • To personalize your experience on our website.
  • To recommend products or services that may be of interest to you.
  • To improve the functionality and performance of our website.
• For marketing and advertising purposes:
  • To send you promotional emails and other marketing communications.
  • To display targeted advertisements to you.
  • To conduct market research and analyze user behavior.
• For legal and compliance purposes:
  • To comply with applicable laws and regulations.
  • To protect our rights and the rights of others.
  • To prevent fraud and other illegal activities.
• For internal purposes:
  • To analyze website traffic and user behavior.
  • To improve our business operations.

Data Sharing and Disclosure

We may share your information with the following third parties:

• Service Providers:
  • Payment processors, shipping carriers, and other third-party service providers who assist us in providing our services.
  • Marketing and advertising platforms.
  • Data analytics providers.
• Business Partners:
  • In limited circumstances, we may share your information with carefully selected business partners for joint marketing or other business purposes.
• Legal and Compliance:
  • We may disclose your information to law enforcement or other authorities as required by law or to protect our rights and the rights of others.

Data Security

We take reasonable measures to protect the security of your information, including:

• Using encryption technologies to protect data in transit.
• implementing access controls to limit access to your information.
• Regularly monitoring our systems for security vulnerabilities.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights

You may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Erasure: You may request that we delete your personal information under certain circumstances.
• Restriction: You may request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You may request that we provide you with a copy of your personal information in a portable format.
• Objection: You may object to the processing of your personal information under certain circumstances.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior and interactions with our website. You can control the use of cookies through your browser settings.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Shipping methods

• for handmade clothing-
  • it takes 1-4 weeks to prepare your product
  • The product may slightly differ from reference picture
  • we don’t accept any exchange/cancellations
  • There is no refund policy

 

• for instock products-
  – it will take 1-2 weeks around to deliver your product
  – we’re not responsible for any damage/lost products
  – we don’t accept any cancellations/refunds
  – there is no refund policy

add that we will charge int shipping later for pre-orders. the shipping charges are 750/kg and we don’t have any exact shipping charges for pre-order based products

Contact Us

If you have any questions about this Privacy Policy, please contact us at hyunistore34@gmail.com .

Disclaimer: This is a sample privacy policy and may not be suitable for all businesses. You should consult with an attorney to ensure that your privacy policy complies with all applicable laws and regulations.

This policy addresses the provided context by:

• Data for Communication and Customer Service:
  • Explicitly mentions the collection and use of communication information for these purposes.
  • Includes provisions for customer support and communication preferences.
• Data for Shipping and Customer Information:
  • Clearly states the collection and use of shipping addresses and other relevant information for order fulfillment.
  •