At Hyunistore, we don’t just sell clothes; we curate unique, high-quality pieces that stand out from the crowd. Because many of our items are exclusive or custom-made, we operate a specialized Pre-Order System.
If you’ve had your eye on a limited-run layer or a special drop, here is exactly how our process works to ensure you get your hands on the best quality gear.
Please note: In rare cases, delivery may be delayed due to customs clearance, government restrictions, or unforeseen shipping-related issues. These situations don’t happen often, but when they do, we’ll always keep you informed every step of the way.
Step 1: Spotting Your Piece
When you’re browsing our collection, transparency is key. Every product page clearly mentions whether an item is “In-Stock” (ready to ship) or “Pre-Order Based”.
As seen on our product pages, you will see a clear notice:
⏳ Ships in 4–7 weeks (Pre-Order). This means we are custom-ordering this piece specifically for you!
Step 2: The Initial Checkout
Buying a pre-order item is just as easy as a regular purchase.
Select your preferred Color and Size.
Add the item to your cart.
Please add your instagram handle for future contact
At checkout, pay the product amount using our secure payment gateways like Cashfree or PayU.
Note: At this stage, you are paying for the product and tax. Shipping for any pre-order item will be charged later to ensure accuracy based on your location.
Step 3: Batch Submission & Updates
We process our pre-orders using a Batch System. This allows us to maintain high quality while managing international logistics efficiently.
Stay in the Loop: We provide regular updates on where your batch is in the production cycle.
Follow Us: Join our WhatsApp Channel or follow us on Instagram for real-time batch announcements.
Step 4: The Hand-Off (Shipping & Customs)
After roughly 2–3 weeks, once your item is ready to move to the next stage, our dedicated Customer Support team will reach out to you.
How we contact you:
Email
WhatsApp
Instagram DM (We will only contact you via our official handles: @hyunistore and @hyunilayers).
During this conversation, our team will provide you with the final calculation for Shipping and Customs charges. Once this second payment is cleared, your package is officially ready for its final journey!
Step 5: Dispatch & Tracking
As soon as your payment is confirmed, your item is dispatched to our warehouse and then to you. We will share your Tracking Link directly through the same channel we used to contact you last (WhatsApp, Email, or Insta DM).
Why Choose the Pre-Order Route?
By following this batch system, we ensure that every customer gets a unique, high-quality product without the risk of it being sold out to bots or mass-market resellers. You’re getting something special, and we’re with you every step of the way.
Have a question about your current batch? Drop us a message on our official Instagram, and our team will be happy to help.